When your printer suddenly says “Offline”, it can stop your work in an instant. Whether you’re using an HP, Canon, Epson, Brother, or any other brand, this guide from FixOfflinePrinter.com will help you bring your printer back online quickly and easily.
Before fixing the issue, it’s important to understand why it happens. A printer usually shows offline status when it loses communication with your computer or Wi-Fi network.
Common causes include:
Loose or faulty cables
Wi-Fi disconnection
Outdated or corrupt printer drivers
Print jobs stuck in the queue
Incorrect printer settings
Power or hardware issues
Let’s go through each step carefully. Follow these instructions in order for the best results.
Ensure the printer is turned on and the power cable is properly plugged in.
For USB printers, confirm the cable is securely connected to your computer.
For wireless printers, check if the printer is connected to the same Wi-Fi network as your PC or mobile device.
Try restarting your router, printer, and computer — this often restores the connection.
Open Control Panel → Devices and Printers
Right-click your printer and select “See what’s printing”
In the top menu, click Printer and uncheck “Use Printer Offline”
Wait a few seconds — your printer should now show “Ready”
Sometimes, a stuck print job causes the offline error.
Go to Control Panel → Devices and Printers
Right-click your printer → See what’s printing
Click Cancel All Documents
Restart the printer and try printing again
Outdated drivers are a major reason for printer communication errors.
Visit your printer brand’s official website and download the latest driver for your model.
Uninstall the old driver from your computer.
Install the new one and restart your system.
Brand Support Links:
HP Printer Drivers
Canon Printer Drivers
Epson Printer Drivers
Brother Printer Drivers
Samsung Printer Drivers
For network printers:
Open Devices and Printers → Printer Properties
Click Ports → Configure Port
Uncheck “SNMP Status Enabled”
Click OK and close the window
This small tweak often fixes “offline” errors for HP, Brother, and Canon network printers.
Sometimes, antivirus or firewall software blocks the connection between your printer and computer.
Temporarily disable your firewall or add the printer software to the allowed list.
Ensure that File and Printer Sharing is turned on in Windows settings.
If the above steps don’t help, reset the printer’s network settings:
On your printer’s display, go to Settings → Network → Restore Network Defaults.
Reconnect your printer to the Wi-Fi network again.
Re-add the printer to your computer or phone.
Run the HP Print and Scan Doctor tool from HP’s website.
Make sure the HP Smart App is updated.
If using Wi-Fi Direct, reconnect directly via printer’s SSID.
Open IJ Network Tool and confirm printer network connection.
Reset printer settings if error persists.
Ensure the Canon IJ Printer Assistant Tool detects your printer correctly.
Use Epson Printer Utility to check the connection.
If using Wi-Fi, print a network status sheet to verify connectivity.
Update Epson Connect services if cloud printing is enabled.
Open Brother Printer Status Monitor and ensure it’s “Ready.”
For network printers, assign a static IP address.
Run Network Connection Repair Tool from Brother’s support site.
Keep your printer’s firmware updated
Avoid turning off your Wi-Fi router frequently
Use a stable Wi-Fi channel (2.4 GHz works best for printers)
Don’t overload the print queue
Regularly clean and maintain your printer
If you’ve tried everything and your printer still shows offline, don’t stress — that’s what we’re here for.
At FixOfflinePrinter.com, our team provides:
Expert troubleshooting guides for all printer brands
24/7 online support and live chat assistance
Step-by-step solutions tailored to your printer model
No matter what printer you use — HP, Canon, Epson, Brother, or others — we’ll help you fix offline issues and get back to printing in no time.
👉 Visit www.fixofflineprinter.com and bring your printer back online today!