Solve Epson printer offline errors quickly. Access user-friendly, step-by-step instructions for network and software troubleshooting to restore your Epson printer’s connection.
Epson printers typically go offline due to connection or software issues. Use this detailed troubleshooting sequence:
Check Wi-Fi and power: Make sure the printer is properly connected to Wi-Fi and powered on.
Set printer to online: Press Windows + R → type "control panel" → Devices and Printers. Right-click your Epson printer, select "See what's printing," and untick “Use Printer Offline.”
Reset Printer Spooler: In Windows, use Run (“windows + r”), enter “services.msc,” find the “Print Spooler,” stop it, then restart and set startup type to Automatic.
Reinstall software: In Control Panel, uninstall the current Epson printer software and reinstall the latest drivers from Epson’s site.
Common causes: Network drops, incorrect settings, outdated or corrupt drivers.
Check connections: Confirm printer is on and plugged in. Check Wi-Fi status if wireless.
Restart printer and computer: Power off, wait, then restart.
Set printer to online: In Devices and Printers, right-click your Epson printer, "See what's printing," and untick "Use Printer Offline."
Clear print queue and reset spooler: Delete stuck jobs, restart Print Spooler via Windows Services.
Set as default printer: Right-click your Epson printer, select "Set as default."
Update or reinstall drivers: Get the latest drivers from Epson’s site.
Extra: For Wi-Fi problems, run Epson’s network setup utility and update firmware.
Use Epson Connect Utility
Epson’s official utility can detect and fix communication errors. You can download it from Epson Support.
Update Epson Drivers & Firmware
Outdated firmware can trigger offline errors. Always keep your printer updated through the Epson driver portal.
Check Firewall and Security Settings
Sometimes, security software blocks the printer connection. Add your printer software to the allowed list in your firewall settings.